Doing Business - The Fair Way

SHOP PHOTOS 011Fairway Collision and Automotive was established in 1975.  Mike and Jane Lund started the business by purchasing an old beer warehouse and turning it into an auto body repair shop.  Mike fixed the cars and Jane managed the office.  Throughout the next 40 years Fairway expanded to over 23,500 square feet.  All three of Mike and Jane’s children (Kevin Lund, Cary Lund and Pam Caruth) started working in the business during their high school and college years. When Mike and Jane retired in 2000, Kevin, Cary and Pam purchased the business from Mike and Jane and have since doubled the sales.

Building lasting relationships

Fairway believes in the mantra “the customer is always right,” and they have done whatever it takes to make the customer happy. Fairway was among the first to offer loaners, utilize the latest technology and products to enhance efficiency and quality, and provide computerized estimates.

The next generation – the next level.

As the auto industry has evolved, Fairway has expanded. We have become a single-source for collision and automotive repair, handling all insurance claims, offering free vehicle pickup and delivery, loaner vehicles, and premier service delivered by a highly trained and experienced staff.

Fairway now has more than 30 dedicated employees. Kevin, Cary and Pam are all managing the business as a team and have recently purchased Bill’s Auto body in Forest Lake. The trio has hands-on experience in all aspects of the business. They remain committed to operating “the Fair Way,” and to the continuous improvement that leads to flawless quality and complete customer satisfaction.  The third generation of Lunds have recently joined the business as well.  Kollin and Connor Lund are now estimators at Fairway and hope to continue the growth and commitment to both businesses.

Doing Business - The Fair Way

Industry involvement – for a superior customer experience

For more than a decade, Fairway has been Lexus of Maplewood’s preferred collision repair partner and is a member of the Assured Performance Network of qualified auto body shops. Because of its active role in automotive product development, Fairway has also earned 3M “Top Shop” status and is a Dupont test shop and member of its Performance Alliance. Through its product development partnerships, Fairway is able to offer its customers the latest products and technology for perfect color matches, paintless dent repair, enhanced process efficiencies, and sustainable paint technology like Spies Hecker eco-friendly advanced refinishing systems. Fairway is one of the first in the state to use a water-based paint for vehicle and environmental protection.

Certifications – education and training for excellence


Fairway has also earned and maintained top-level industry certifications including I-Car Gold; Lexus/Toyota Master Certification; DuPont Assurance of Quality collision center; as well as Automotive Management Institute, Automotive Service Excellence , Association of Automotive Service Providers - Minnesota, and Automotive Service Association certifications. Most require accredited training that support a superior customer experience and comfort with the latest technology. Training is not just for technicians; management and staff take classes too. It’s an integral part of the Fairway culture.

Giving back to the community

Fairway makes its home in the middle of a St. Paul suburb. As a good neighbor, it supports local sports teams, youth athletic and community programs including Mahtomedi Youth Hockey, the White Bear Lake Area Hockey Association, and the North Metro Youth Hockey Association.

Fairway has also been involved in business groups that foster community development and growth, such as the Vadnais Heights Economic Development CorporationTwin Cities North Chamber of Commerce and numerous charitable organizations. A big part of doing business the Fair Way is promoting common good.

 

Philosophy and Values

More than a philosophy – a promise. The Fairway guarantee says it all: We don’t just promise quality; We guarantee it for life. In order to provide total quality from the initial customer contact to the delivery of a “like-new” vehicle, Fairway keeps its core values front and center.

 

Our Locations

We have two locations for our services. Our North location is in Forest Lake, MN and our South Location is in Vadnais Heights, MN

 

 

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Contact us today for a estimate.

 

Collision
Repair


Fairway Collision and Automotive provides comprehensive collision, automotive repair, and maintenance services to customers in the greater Twin Cities area.

Auto Repair
& Maintenance


Fairway is a complete automotive care and repair center from dents to detailing to repairs to preventive maintenance.


Automotive
Resources


Fairway deals direct on the customer’s behalf with most of the leading auto insurers in the area. Our customers and their vehicles are in very good company with Fairway.

Request An
Estimate


Just call and Fairway will do it all – from paintless dent repair to painting to detailing to tune-ups to brakes to tires and more.


WE DON'T JUST PROMISE QUALITY. WE GUARANTEE IT - FOR LIFE